Terms and Conditions
Introduction
Welcome to our electronic platform for booking medical appointments and remote consultations. By using this platform, you agree to comply with all the terms and conditions outlined below.
Acceptance of Terms
Using the website or creating a new account constitutes explicit agreement to these terms. Management reserves the right to modify terms at any time, and changes will be announced through the website.
Account Creation
Users must enter accurate and complete data when registering. Users are responsible for maintaining the confidentiality of login information (email and password). Management has the right to suspend or delete any account in case of incorrect data entry or misuse.
Booking and Payment
Users can book in-person appointments or remote consultations through the platform. Electronic payment must be completed to confirm the booking. In case of payment failure, the booking will not be confirmed. Users must review the cancellation and refund policies announced within the platform.
Remote Consultations
Consultations are conducted through the integrated video platform (Zoom within the website). Users must ensure they have a suitable internet connection. In case of service interruption due to the user, the platform is not responsible for session loss.
Medical Content and Articles
The platform provides articles and medical content for educational purposes only. This content is not a substitute for direct medical consultation.
Cancellation and Refund Policy
Users can cancel appointments before a specific time shown in the booking interface. In case of cancellation after the allowed period, there may be no refund of fees. The refund process (if eligible) takes a period determined by the electronic payment provider.
Responsibilities
Users are responsible for the accuracy of information provided during registration or booking. The platform is not responsible for any damages resulting from misuse of the service. The doctor has the right to refuse or postpone any booking in emergency circumstances with patient notification.
Intellectual Property Rights
All design and content rights are reserved for the doctor and the platform. No part of the website may be copied or reused without prior permission.
Applicable Laws
These terms are subject to the local laws in force in the country from which the website is managed. In case of any dispute, it will be resolved according to the competent judicial authorities.